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Coca-Cola Commercial Gives a Reasons to Believe

It is no surprise that the 2011 Coca-Cola ad – Reason to Believe – is award winning. In a world that is filled with cruel political ads, back-stabbing tv reality show ads, and mindless sugar-fluff-style ads, it’s refreshing to see that a brand can break the mold.

This ad is inspiring.

I congratulate Coca-Cola for investing thought, [...]

The Top 8 Questions You MUST Ask Your Customers

According to Kristin Zhivago, President, Zhivago Management Partners, Inc., when talking to your customers, there are eight questions you need to ask.

Note: Kristin highly recommends that you ask these questions over the phone.

Top 8 Questions

How do you feel about our product/service?
What was your buying process?
Are our prices fair?
What is your biggest problem/challenge?
What trends do you [...]

Education Essentials: MarketingProfs.com is a Marketing Must!

This blog posting is about an education tool that I call a “must have” in the communicators handbag of tricks.

What is MarketingProfs.com?
It is an education resource for marketers. While the website offers many resources, in my opinion the best tool they feature is the live webinar education sessions. These sessions provide a wealth of relevant [...]

The Biggest Communications Mistake That is Made Every Day!

When you try to talk to everyone, you are actually talking to no-one

The content machine is alive and well. I just read a Google article from 2008 describing how Internet content has, for the most part, reached the level of infinity.

“Strictly speaking, the number of pages out there is infinite”
http://googleblog.blogspot.com/2008/07/we-knew-web-was-big.html

If this is true, then how [...]